San Francisco's Angel

After all that running, carrying my cabin luggage and wearing a thick coat, I was sweating and puffed.

It was in that state that I presented myself at the airline's help desk, wondering how many days it would take to get another flight and how much it was going to cost?

The lady on the help desk calmed me down, then after a few minutes tinkering at the keyboard of her computer terminal said she could get me on a flight to Orlando flying via Denver, but that I would need to rush as it was leaving in ten minutes time.

The habit of a lifetime of asking for "No smoking, window seat, not over the wing" kicked in, but she said no window seat was available. Quite frankly I was so thankful that I would have flown in the toilet had that been allowed and necessary.

Two minutes later, when I got to the boarding gate, the clerk asked me to wait a moment. "Oh no," I thought, "This was too good to be true. They won't let me on after all!"

The clerk took my boarding pass and and moments later gave me another pass, with the comment that it was a window seat.

In the minute or so it had taken me to rush to the boarding gate the angel at the help desk had found me a window seat. And what was even more amazing, that seat was not over the wing!!

My assessment of San Francisco Airport? The airline and customs staff were ace. Immigration needs reorganising.

Previous page     Diary Contents     Next Page     The Space Show     Southern FM

Text, images and audio Copyright to Andrew Rennnie, 2010